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picture of a mop with the text is there a right way to clean?

Is There a Right Way to Clean?

In 1971, Coke produced the “Hilltop” television commercial. Even if you weren’t alive then, you have likely heard the jingle sung by a group of teenagers singing looking like Julie Andrews in the mountains during Sound of Music. 

“I’d like to teach the world to sing, in perfect harmony.”

With troops still in Vietnam, the message was of inspiration and hope, intended to unite people everywhere… with a Coke. 

A similar environment exists right now as we start to emerge from the pandemic. Things have been divisive, but one thing that unites us all is that in some form, pretty much everyone cleans. In fact, we’ve cleaned more in the past 12 months than we ever have. And it’s anticipated that this will continue for the foreseeable future. 

But are you cleaning the right way? Is there a “right way” to clean? You just spray and wipe, right? Run the vacuum. If it looks clean, it must be clean, right?

Unless you’re in the cleaning industry, there’s a good chance you don’t know:

  1. You should always clean from top to bottom.
  2. Most disinfectants require the first step of cleaning and an established dwell time in order to work effectively.
  3. You should maintain different cleaning tools for different areas of your home or building.

This might not seem like a big deal, but when you have a bunch of people cleaning and not using cleaning products improperly, we run into issues with indoor air quality, chemical accidents, cross contamination, and more.  

“I’d like to teach the world to clean, in perfect harmony…”

Picture this scenario…

Short on staff, a housekeeping manager asks Jim, who just arrived for his first day on the job, to start cleaning rooms. She shows Jim the supply cart and gives him a list of tasks he needs to complete in each room.  

Jim enters the first room and removes the sheets from the bed. Next, he vacuums the floors and wipes down surfaces throughout the room—the nightstands, desktops, switches and door handles. Spotting a cobweb near the ceiling, he removes it with an extension wand, also dusting the top of the armoire. 

Jim walks into the restroom next and sprays the faucet, toilet and shower with disinfectant spray, immediately wiping them all down with the same cloth used in the main room. After cleaning the toilet, he mops the floors and leaves, repeating the process in the next room.

What’s wrong with this scene?

You’ve got to give Jim some credit. He followed the instructions he was given, but in this scenario, Jim isn’t cleaning. He’s pushing dirt around, and with it, he’s likely moving dirt, bacteria and likely viruses around too. 

As we mentioned earlier, this can cause a host of issues—within a home, a hotel, a hospital—any indoor environment of any size.

Yes, there is a right way to clean. And the better the protocols and systems you have in place—and the training that supports those protocols and systems—the cleaner and healthier your indoor spaces will be.

A moment to pause and reflect…

For most of this, this past year has felt a lot like we’ve been treading water in the middle of a huge lake. But finally, we can see a boat coming toward us to offer a break. As we get a moment to pause, it’s important to reflect on what went right during the pandemic. What can we improve?

COVID-19 has forced us to acknowledge the importance of cleaning in our indoor environments. It’s a pathogen that can be spread through hard surfaces, and it isn’t the last pathogen that will spread this way. In fact, there’s a good chance that we’ll face another pathogen that has even greater transmissibility via fomites in the not-so-distant future. 

Look around your house, your children’s schools, the hotels and stores you visit. Are they being cleaned properly, or are people just pushing dirt around? Have workers received training and do they understand that you should work from top to bottom when cleaning a room? Do they understand that you can’t just spray a disinfectant and wipe it with the same cloth you’ve used to clean the rest of the building?

There’s a science to cleaning, and it’s important we follow that science to keep our indoor environments safe and healthy for everyone. 

“I’d like to teach the world to clean, in perfect harmony.”

The Future of Cleaning and Hygiene

Cleaning professionals, start your engines. 

We’re at the starting line of one of the most important races of our lives. Never before have people paid so much attention to how cleaning is performed. As a profession, we’re stepping out of the shadows and onto the stage as people start to understand that cleanliness isn’t just about what you see, but also about what you don’t see. 

In “Science, Cleaning and the Built Environment,” cleaning scientist Dr. Michael Berry stated, “Effective cleaning is not widely recognized as a form of insurance or that ineffective cleaning has a high cost in the long term.”

With the coronavirus and this pandemic, that has changed. People now see the critical importance of effective cleaning, because public health safety is at stake.

Whether you’re an (OS1) user or someone who stumbled on this blog post looking for ideas on how to better clean your facility, you can bet that once we get through this pandemic, people will be asking a lot more questions about your cleaning program. As we stated in this post, the business case for better cleaning has never been stronger; and evidence of this paradigm shift is popping up all around us. 

Cleaning Takes the Stage

Last week, Delta Airlines introduced “Delta Clean”—their “new standard of airline cleanliness—now and always.” In a video announcing the initiative, Delta’s Chief Customer Experience Officer Bill Lentsch discusses the various steps Delta plans to take to improve the cleanliness of its planes. 

Delta rolls out “Delta Clean” a new standard of cleanliness.

A recent article in National Geographic suggested that to fight germs wherever you go, you  should ask about “cleaning practices” at hotels. 

“Before you book a hotel or a vacation rental, ask about the cleaning process. Often, the answer will give you a clear idea of whether or not this is a place you want to stay.” – Jason Tetro, microbiologist and author of the book The Germ Code.

Singapore has developed a stamp that helps visitors and locals easily identify hotels and other businesses that achieved a standard level of cleanliness. The “SG Clean” stamp is placed prominently at the entrance of an establishment and designed to give people “peace of mind,” says Keith Tan, CEO of the Singapore Tourism Board. They aim to eventually certify more than 37,000 establishments. 

On April 9, the Google Doodle (the fun logo updates you can find on the Google homepage used to commemorate holidays and special occasions) was changed to a person holding a mop and bucket to recognize cleaning workers—this feels like a moment, right?

The Future of Cleaning

Products. Processes. Training. Measurement. These four key critical pieces of EVERY cleaning program will be the subject of scrutiny once buildings start to reopen. People will need peace of mind that they can step into buildings without concern of contamination. 

This is good news for (OS1) users! There’s a good chance you can speak to each of these elements better than you can recall certain family members’ birthdays. From training to annual audits, the (OS1) System ensures that people understand not only HOW to clean, but WHY we clean. 

If you’re not an (OS1) user, you need to be prepared to speak to cleaning processes, products, training and measurement protocols. 

People will want to know what products and processes are used, and how cleaning performance is measured. Are you ready for that challenge?