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Our 10 Most Read Blog Posts of 2018

The final days in December provide us with a wonderful opportunity to hit the pause button and step back for a moment. It’s a time when a lot of us dig into our drawers for the napkin where we outlined our goals and objectives for the year so we can see how well we did in accomplishing them. It’s also time to think about our professional goals for the upcoming year identify ways to get there—much as the Roman god “Janus” from whom the word “janitor” is derived looks to both the past and the future.

This year was a rough one for us. Despite the passing of our founder, John Walker, just a few months ago, we are more committed and inspired than ever to carrying out his legacy. The individual who cleans—the janitor, custodian, housekeeper, maid—whatever title you wish to use, was the focus of much of his work. He made it his mission to bring recognition to the those who play such a critical role in keeping our buildings clean and its occupants safe. 

This focus often gets lost in the industry conversation about how we can cut costs, improve productivity and clean faster. Yet, as our most read blog posts of the year shows, focusing on the worker is what resonates with readers of our blog the most. We are also committed to cleaning more safely and in a way that brings dignity and respect to the cleaning workers. 

We can’t wait to share some of our new educational products and initiatives with you in 2019. If you want to stay up-to-date with what we’ll be launching, make sure you have subscribed to our newsletter. And as you make your list of professional goals for 2019, know that we would love to help you get there. Whether it’s by joining the more than 3,000 individuals who have attended Janitor University, through our online learning resources or the many books available in our store, we have a variety of resources that can be used within any custodial organization. 

Here’s to helping our custodial teams clean better and more safely in 2019!

Here are our most read blog posts of 2018:

  1. Custodial Injuries: Why Legislators Are Starting to Act: On the heels of a Cal/OSHA vote to enact legislation to protect hotel housekeepers from musculoskeletal injuries, we dig into the most common custodial injuries. 
  2. Think Janitor is a Dirty Word: This 2017 post continued to resonate with visitors, as it was our second highest read post this year. In it, we look at the origin of the word “janitor” and show how it is actually tied to deity. 
  3. The Heart of Cleaning: A look at several cleaners making a big difference in the world. 
  4. Thank a Cleaner: Shining a light on the difficult and thankless task of custodial work. 
  5. How to Clean to Stop the Flu Virus: This popular blog post and infographic highlights the common issue of presenteeism and practical steps custodial professionals can take to limit the spread of the flu virus. 
  6. Easy Ways to Energize Your Employees in 2018: This comprehensive list helps managers keep their team motivated and excited about work. 
  7. Training for Different Learning Styles: Understanding the VARK model of learning styles and tailoring training materials so workers can get the most out of them. 
  8. 4 Things Every Custodial Job Description Should Include: Just like every great dish is made of great ingredients, the same goes for developing a great custodial worker. 
  9. 5 Easy Ways to Attract Millennials: Strategies for recruiting younger members to your team. 
  10. 3 Things You Need for Your Custodial Program to be Successful: Looking closely at the “three-legged stool of cleaning” and why we shouldn’t just assume that anyone can clean. 

Wishing you and yours a great holiday season and kick-off to 2019!

The Heart of Cleaning: Recognizing the People Who Make It All Happen

If you’re reading this blog, you already know that it takes a special kind of person to work as a custodian or janitor. The work is hard and often thankless. Wages can be low and people often talk down to you like you’re not important. When you see a full coffee cup in the trash can, you can’t help but think of the little consideration people have for others that their actions might impact. It might be your second or third job, but cleaning is something you probably do in the evening, when everyone else in your family is at home sleeping. When your shift is over, there’s a good chance your shoulders or back ache—but you come back the next day and do it all over again. 

As if the work of a custodian isn’t tough enough, we often see negative portrayals of cleaning workers in the media.

A custodian is blamed for stealing or abuse. A housekeeper in a hotel uses the same cloth to wipe down the toilet and sink. These stories play into the negative stereotype of the profession and, as we see it, just aren’t fair—99 percent of custodial workers aren’t thieves or villains. That’s why it’s important to celebrate the positive stories that truly reflect the heart of most people who work so hard cleaning the buildings where we stay, work, learn, heal and visit.

Cleaning Workers with Big Hearts

The first story comes from Northern Kentucky, where a janitor who earned $3.70/hour or about $7,000 year in 1976—a little ore than midway through his career. Alvin Randlett never graduated from high school, but spent 32 years working for a local elementary school before retiring in 2001. Known for his hard work and dedication to the school, his close friend shared that people all around town knew him and would yell out to him in passing, often giving him a hug. Never touching a dime of his pension, Randlett willed his life savings of $175,000 to child abuse victims through the Kentucky Child Victims’ Trust Fund. 

Across the river in Cincinnati, an elementary school janitor was recently named the 2018 Cintas Janitor of the Year. Beloved by students, parents and staff at a public elementary school, “Mr. Bob” received more than 182,100 votes to earn the title. In the week prior to the announcement, Mr. Bob worked with students to build bird houses for their mothers for Mother’s Day. In thanking those who helped him win, Mr. Bob said, “Make no mistake, the $5000 is incredibly awesome and will go to great use; however, the real prize is the way I was made to feel. That is priceless.”

Our neighbors to the north in Novia Scotia shared a story last week about a much-loved janitor who worked at a nursing home for 40 years. Johnny MacLeod lives with Down syndrome, but that had no impact on his performance or attendance. In fact, co-workers told the media that he never complains. 

“No matter what you would ask of him, he would never say to you, ‘That’s not my job,’” says support services manager Carolyn Zwicker. “He just takes it and just goes with it. He’s just amazing. We can’t imagine life without our little Johnny.”

Then there’s the story of Scott LaFayette, Sandia National Laboratories’ (SNL) 2017 Custodian of the Year and a 2017 Outstanding Cleaning Worker. Scott LaFayette retired from the Albuquerque Police Department (APD) after serving 22 with the department and joined the Sandia custodial team. Presently, Scott is assigned custodial duties within critical and high-visible buildings at SNL. He ensures that these buildings are always clean by adding a touch of excellent customer service in his work. Scott is ardently aware of the expected Engineering Safety culture pursuit within SNL.

He began his career at APD as a Patrolman, advancing up the ranks to Field Training Officer, Sergeant (four years), and retiring as a Lieutenant (seven years). Scott received his Bachelor’s Degree in Criminal Justice from University of Saint Thomas in Saint Paul, Minnesota.

There are so many incredible people who keep the cleaning industry moving. Without the custodians and janitors, there would be no one to use the cleaning products that are manufactured, no one to remove dirt from our buildings to keep them healthy, no one to train and use the cleaning systems we design.

Whether you see this job as a transition in your life or a full-time career, whether you work in a school, a hospital, a hotel or an office building, know that we see you. We understand the hard work you do. We know it can be painful at times. But we also know that to do the work you do, it takes incredible strength, patience and perseverance. It takes a special kind of person to be a custodial worker. A person with a lot of heart. Thank you for all that you do.

Nominate a custodial worker you know who demonstrates excellence in everything they do for a 2018 Outstanding Cleaning Worker award by July 16, 2018. These awards will be presented during the 2018 (OS1) Users Symposium in Park City, UT, Aug. 6-8, 2018.