You know the adage “hindsight is 2020”? I’ve been thinking about that a lot recently. Ultimately, the saying speaks to the fact that it’s easy to see what the right thing to do was after an event happens, but difficult to predict the future.
When we get to the other side of this pandemic and are five or 10 years in the future, what will the events of 2020 look like? Will the industry effectively have captured its moment, helping the public understand the critical role that cleaning plays in protecting public health?
When people go back to work, will they start to look at the person cleaning the restroom or mopping their office lobby in the eye and possibly even say “thank you”?
When budgets are cut due to funding shortfalls, will cleaning be one of the last departments to feel the pinch, because there’s an understanding that cleaning is essential to helping stop the spread of deadly viruses?
Forced to show that they’re cleaning and not polluting the indoor environment, will more custodial teams put key performance indicators in place and do a better of measuring their efforts and possibly benchmarking them against other programs as we do in (OS1)?
Will janitors and custodians finally drop off the list of occupations with the most injuries, because there’s greater value for the work they perform and a desire to help people work more safely?
From custodial directors to distributor sales representatives, janitors to equipment salesman—when someone asks what we do for a living, will we proudly recognize our affiliation with the cleaning industry?
Will hindsight truly be 2020?